<p><br> <strong>Preface.</strong> <br> <strong>1. Helping: What does it mean?</strong> <br></p> <p>Your view of helping?</p> <p>The helping process.</p> <p>Motives for helping.</p> <p>Responsibility.</p> <p>Self help.</p> <p>Peer and community helpers, professional and nonprofessional helpers.</p> <p> <br> <strong>2. Characteristics of helpers.</strong> <br></p> <p>Levels and styles.</p> <p>The helper personality.</p> <p>Why is helping effective?</p> <p> <br> <strong>3. The helping process.</strong> <br></p> <p>Relationship.</p> <p>Stages.</p> <p>The helping process as experienced.</p> <p> <br> <strong>4. Helping skills for understanding.</strong> <br></p> <p>Listening, leading, reflecting, challenging, interpreting, informing, summarizing.</p> <p> <br> <strong>5. Helping skills for loss and crisis.</strong> <br></p> <p>Strategies for helping.</p> <p>Support skills.</p> <p>Crisis management.</p> <p> <br> <strong>6. Helping skills for positive action and behavior change.</strong> <br></p> <p>The action approach to helping.</p> <p>Making positive behavior changes.</p> <p> <br> <strong>7. Ethical issues in helping relationships.</strong> <br></p> <p>Ethics.</p> <p>Self care.</p> <p>Helper competence and limitations.</p> <p>Crisis responses.</p> <p> <br> <strong>8. Thinking about the helping process.</strong> <br></p> <p>A personal theory of helpfulness.</p> <p>Social issues.</p> <p>Tying theory to practice.</p> <p>Helping groups.</p> <p> <br> <strong>Bibliography.</strong> <br> <strong>Index.</strong></p>