Karla Miley,
Karla Krogsrud Miley,
Michael O'Melia,
Michael W. O'Melia,
Brenda Dubois
e.a.
Pearson Education
e druk, 2016
9780133948271
Generalist Social Work Practice
An Empowering Approach
Specificaties
Paperback, blz.
|
Engels
Pearson Education |
2016
ISBN13: 9780133948271
Rubricering
Levertijd ongeveer 9 werkdagen
Gratis verzonden
Samenvatting
A firm foundation for understanding empowerment-focused social work and implementing, evaluating, and stabilizing change.
This widely popular text provides a firm foundation for understanding empowerment-based generalist social work, including the practice processes related to constructing and maintaining empowering client-worker relationships through effective communication, solution-oriented processes for conducting assessment and developing a plan of action, and ideas and activities for following through with effective intervention and evaluation. It demonstrates a progressive practice approach that is grounded in social work research, reflective of social work values, sensitive to client diversity, and applicable to working with any level of client system including individuals, families, groups, organizations, and communities
This text gives social workers a method that fully realizes core social work values, respects client competence, and activates client resources within the context of their lives, beginning with engaging clients as partners and continuing with assessing, intervening, and evaluating from a strengths perspective. Thoroughly updated throughout, the book includes relevant information on contemporary trends in social work practice, revisions of the popular critical thinking questions consistent with the Council on Social Work Education's (CSWE) current core competencies and practice behaviors, and new links to e-resources to promote student learning and assessment.
Invigorate learning with the Enhanced Pearson eText
The Enhanced Pearson eText provides a rich, interactive learning environment designed to improve student mastery of content with the following multimedia features: Embedded videos. Enrich the students’ experience with videos of real social workers in practice sharing their insights and videos that illustrate key issues and practices. (See pages 7, 238, and 277 for examples.) Check Your Understanding quizzes. Embedded assessments with feedback, including multiple-choice assessments at the end of each major heading, allow students to continually assess their understanding of chapter content and learning outcomes. (See pages 7, 215, and 284 for examples.) Chapter Review Quizzes. Assess Your Competence quizzes in multiple-choice format appear at the end of each chapter and include feedback for correct answers. (See pages 19, 235, and 298 for examples.)
Specificaties
Inhoudsopgave
<p style="MARGIN: 0px">Brief Table of Contents</p> <p style="MARGIN: 0px">PART I: SOCIAL WORK PRACTICE PERSPECTIVES</p> <p style="MARGIN: 0px">1. Generalist Social Work Practice</p> <p style="MARGIN: 0px">2. Human System Perspectives</p> <p style="MARGIN: 0px">3. Values and Multicultural Competence </p> <p style="MARGIN: 0px">4. Strengths and Empowerment</p> <p style="MARGIN: 0px">5. An Empowering Approach to Generalist Practice</p> <p style="MARGIN: 0px"><br>PART II: ENGAGEMENT: THE DIALOGUE PHASE</p> <p style="MARGIN: 0px">6. Engagement: Forming Partnerships<br>7. Engagement: Articulating Situations</p> <p style="MARGIN: 0px">8. Engagement: Defining Directions</p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">PART III: ASSESSMENT: THE DISCOVERY PHASE</p> <p style="MARGIN: 0px">9. Assessment: Identifying Strengths</p> <p style="MARGIN: 0px">10. Assessment: Assessing Resource Capabilities<br>11. Assessment: Framing Solutions</p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">PART IV: INTERVENTION AND EVALUATION: THE DEVELOPMENT PHASE</p> <p style="MARGIN: 0px">12. Intervention: Activating Resources</p> <p style="MARGIN: 0px">13. Intervention: Creating Alliances</p> <p style="MARGIN: 0px">14. Intervention: Expanding Opportunities</p> <p style="MARGIN: 0px">15. Evaluation: Recognizing Success</p> <p style="MARGIN: 0px">16. Intervention: Integrating Gains</p> <p style="MARGIN: 0px"> </p> <p style="MARGIN: 0px">Detailed Table of Contents</p> <div mail_default=""> </div> <div mail_default=""> PART I: SOCIAL WORK PRACTICE PERSPECTIVES </div> <div mail_default=""> 1. Generalist Social Work Practice 1 </div> <div mail_default=""> Social Work Values and Purpose 3 </div> <div mail_default=""> Human Dignity and Worth 4 </div> <div mail_default=""> Social Justice 4 </div> <div mail_default=""> Defining Social Work 5 </div> <div mail_default=""> Achieving the Purpose of Social Work 6 </div> <div mail_default=""> Generalist Social Work 7 </div> <div mail_default=""> Levels of Intervention in Generalist Practice 8 </div> <div mail_default=""> Policy and Generalist Practice 10 </div> <div mail_default=""> Research in Generalist Practice 10 </div> <div mail_default=""> Advantages of a Multifaceted Approach 12 </div> <div mail_default=""> Social Work Functions and Roles 12 </div> <div mail_default=""> Consultancy 13 </div> <div mail_default=""> Resource Management 15 </div> <div mail_default=""> Education 16 </div> <div mail_default=""> Integrating Generalist Functions 18 </div> <div mail_default=""> Looking Forward 19 </div> <div mail_default=""> <br> </div> <div mail_default=""> 2. Human System Perspectives 20 </div> <div mail_default=""> Key Perspectives for Empowering Practice 20 </div> <div mail_default=""> Ecosystems 21 </div> <div mail_default=""> Social Constructionism 22 </div> <div mail_default=""> Feminist Perspective 23 </div> <div mail_default=""> Life Course Theory 24 </div> <div mail_default=""> Critical Theory 25 </div> <div mail_default=""> Biology and Behavior 26 </div> <div mail_default=""> Trauma-Informed Perspective 28 </div> <div mail_default=""> Applying Theory in Practice: A case example 29 </div> <div mail_default=""> Social Systems 33 </div> <div mail_default=""> System Defined 33 </div> <div mail_default=""> Dimensions of Systems 35 </div> <div mail_default=""> Ecosystems: Perspective and Framework 39 </div> <div mail_default=""> Ecosystems Perspective 39 </div> <div mail_default=""> Ecosystems Framework: As an Assessment Tool 42 </div> <div mail_default=""> Ecosystems Framework: As a Practice Model 45 </div> <div mail_default=""> Looking Forward 45 </div> <div mail_default=""> <br> </div> <div mail_default=""> 3. Values and Multicultural Competence 47 </div> <div mail_default=""> Professional Values and Practice Principles 48 </div> <div mail_default=""> Acceptance 48 </div> <div mail_default=""> Individualization 48 </div> <div mail_default=""> Nonjudgmentalism 49 </div> <div mail_default=""> Objectivity 49 </div> <div mail_default=""> Self-Determination 50 </div> <div mail_default=""> Access to Resources 50 </div> <div mail_default=""> Confidentiality 51 </div> <div mail_default=""> Accountability 51 </div> <div mail_default=""> Value Conflicts in Practice 51 </div> <div mail_default=""> Personal Values and Resources 52 </div> <div mail_default=""> Frames of Reference 52 </div> <div mail_default=""> Use of Self in Social Work 53 </div> <div mail_default=""> Increasing Self-Awareness 54 </div> <div mail_default=""> Values and Principles in Action: A Practice Example 54 </div> <div mail_default=""> How Values Influence Practice 56 </div> <div mail_default=""> Values and Diversity 58 </div> <div mail_default=""> Multicultural Competence 58 </div> <div mail_default=""> Cultural Diversity and Social Work Practice 59 </div> <div mail_default=""> Cultural Competence 59 </div> <div mail_default=""> Cultural Sensitivity 60 </div> <div mail_default=""> Cultural Responsiveness 60 </div> <div mail_default=""> A Generalist View of Cultural Competence 60 </div> <div mail_default=""> Practitioner-Level Cultural Competence 62 </div> <div mail_default=""> Agency-Level Cultural Competence 65 </div> <div mail_default=""> Community-Level Cultural Competence 68 </div> <div mail_default=""> Looking Forward 68 </div> <div mail_default=""> <br> </div> <div mail_default=""> 4. Strengths and Empowerment 69 </div> <div mail_default=""> Strengths Perspective 70 </div> <div mail_default=""> Practice Assumptions 71 </div> <div mail_default=""> Key Transitions 71 </div> <div mail_default=""> Applying a Strengths Perspective 73 </div> <div mail_default=""> Empowerment 74 </div> <div mail_default=""> Personal Dimensions of Empowerment 75 </div> <div mail_default=""> Interpersonal Dimensions of Empowerment 76 </div> <div mail_default=""> Sociopolitical Dimensions of Empowerment 76 </div> <div mail_default=""> Power 77 </div> <div mail_default=""> Empowerment Social Work and Oppression 79 </div> <div mail_default=""> Empowerment-Based Practice 79 </div> <div mail_default=""> The Paradox of an Empowering Process 80 </div> <div mail_default=""> Collaboration and Partnership 80 </div> <div mail_default=""> Ethical Preferences for Empowerment Social Work 83 </div> <div mail_default=""> Characteristics of Empowerment-Centered Social Workers 87 </div> <div mail_default=""> Empowerment-Oriented Strategies 89 </div> <div mail_default=""> Looking Forward 92 </div> <div mail_default=""> <br> </div> <div mail_default=""> 5. An Empowering Approach to Generalist Practice 93 </div> <div mail_default=""> Elements of an Empowering Generalist Approach 94 </div> <div mail_default=""> Infusing an Ecosystems Perspective 94 </div> <div mail_default=""> Reflecting a Social Justice Commitment 94 </div> <div mail_default=""> Applying a Strengths Orientation 95 </div> <div mail_default=""> Collaborating with Clients and Constituencies 95 </div> <div mail_default=""> Constructing an Empowering Reality 95 </div> <div mail_default=""> Phases and Processes of Empowering Practice 96 </div> <div mail_default=""> Engagement: The Dialogue Phase 96 </div> <div mail_default=""> Assessment: The Discovery Phase 98 </div> <div mail_default=""> Intervention and Evaluation: The Development Phase 99 </div> <div mail_default=""> The Recurring Nature of Dialogue, Discovery, and Development 101 </div> <div mail_default=""> From Solving Problems to Promoting Competence 103 </div> <div mail_default=""> Processes in Action: Practice Examples 103 </div> <div mail_default=""> An Example at the Microlevel 104 </div> <div mail_default=""> An Example at the Mezzolevel 107 </div> <div mail_default=""> An Example at the Macrolevel 112 </div> <div mail_default=""> Multilevel Practice in Generalist Social Work: An Integrative Case Example 114 </div> <div mail_default=""> Social Work Practice at the Microlevel 115 </div> <div mail_default=""> Social Work Practice at the Mezzolevel 117 </div> <div mail_default=""> Social Work Practice at the Macrolevel 120 </div> <div mail_default=""> Looking Forward 121 </div> <div mail_default=""> <br> </div> <div mail_default=""> PART II: ENGAGEMENT: THE DIALOGUE PHASE </div> <div mail_default=""> 6. Engagement: Forming Partnerships 123 </div> <div mail_default=""> Engaging with Clients 124 </div> <div mail_default=""> Collaboration and Partnership 124 </div> <div mail_default=""> Making Initial Contacts 126 </div> <div mail_default=""> Recognizing What Clients Bring 126 </div> <div mail_default=""> Beginning Steps: A Practice Example 127 </div> <div mail_default=""> Qualities of Professional Partnerships 131 </div> <div mail_default=""> Genuineness 132 </div> <div mail_default=""> Acceptance and Respect 132 </div> <div mail_default=""> Trustworthiness 134 </div> <div mail_default=""> Empathy 134 </div> <div mail_default=""> Cultural Sensitivity 135 </div> <div mail_default=""> Purposefulness 136 </div> <div mail_default=""> Constructing Empowering Relationships 137 </div> <div mail_default=""> Recognizing Rights 138 </div> <div mail_default=""> Taking Responsibilities 138 </div> <div mail_default=""> Avoiding Dual Relationships 139 </div> <div mail_default=""> Discussing Rights and Responsibilities 139 </div> <div mail_default=""> Augmenting Power 140 </div> <div mail_default=""> When Clients Feel Powerless 141 </div> <div mail_default=""> Collaborating with Oppressed Clients 142 </div> <div mail_default=""> Voluntary and Involuntary Clients 142 </div> <div mail_default=""> Partnerships with Larger Systems 143 </div> <div mail_default=""> Respecting Confidentiality 143 </div> <div mail_default=""> Absolute and Relative Confidentiality 144 </div> <div mail_default=""> Violations of Confidentiality 144 </div> <div mail_default=""> Informed Consent for Releasing Information 145 </div> <div mail_default=""> Privileged Communication 145 </div> <div mail_default=""> Balancing Accountability and Privacy 147 </div> <div mail_default=""> Looking Forward 148 </div> <div mail_default=""> <br> </div> <div mail_default=""> 7. Engagement: Articulating </div> <div mail_default=""> Situations 149 </div> <div mail_default=""> Empowering Dialogue 150 </div> <div mail_default=""> Active Listening and Proactive Responding 150 </div> <div mail_default=""> Proactive Responding: Describing the Current Situation 151 </div> <div mail_default=""> Proactive Responding: Orienting Toward Goals 152 </div> <div mail_default=""> Proactive Responding: Searching for Strengths and Resources 153 </div> <div mail_default=""> Accessing the Client’s Perspective 153 </div> <div mail_default=""> Applying Models of Communication 154 </div> <div mail_default=""> Verbal Communication 155 </div> <div mail_default=""> Nonverbal Communication 156 </div> <div mail_default=""> Influences on Communication Processes 157 </div> <div mail_default=""> Responding to What Clients Say 160 </div> <div mail_default=""> Allowing Space 161 </div> <div mail_default=""> Nonverbal Responses 161 </div> <div mail_default=""> Single-Word Responses 161 </div> <div mail_default=""> Restatement 162 </div> <div mail_default=""> Clarification 163 </div> <div mail_default=""> Summary Clarification 163 </div> <div mail_default=""> Requests to Continue 164 </div> <div mail_default=""> Questioning 165 </div> <div mail_default=""> Combining Responses 166 </div> <div mail_default=""> Practice Example 166 </div> <div mail_default=""> Special Issues in Responding 168 </div> <div mail_default=""> Responding to Feelings 168 </div> <div mail_default=""> Responding to Anger 170 </div> <div mail_default=""> Responding to Silence 171 </div> <div mail_default=""> Responding to Trauma 172 </div> <div mail_default=""> Responding to Questions 173 </div> <div mail_default=""> Responding to Feedback from Clients 173 </div> <div mail_default=""> Responding to Larger Client Systems 174 </div> <div mail_default=""> Looking Forward 175 </div> <div mail_default=""> <br> </div> <div mail_default=""> 8. Engagement: Defining Directions 177 </div> <div mail_default=""> Transforming Challenges into Directions 179 </div> <div mail_default=""> Orienting Forward, Not Back 180 </div> <div mail_default=""> Framing the Search for Resources 181 </div> <div mail_default=""> Integrating Transactional Dimensions 181 </div> <div mail_default=""> Considering Client Motivation 182 </div> <div mail_default=""> Enhancing Client Motivation 182 </div> <div mail_default=""> Motivating Clients Who Have Given Up 183 </div> <div mail_default=""> Aligning Worker and Client Motivations 184 </div> <div mail_default=""> Collaborating with Clients Who Resist 185 </div> <div mail_default=""> Motivating Larger Systems 187 </div> <div mail_default=""> Cooperating with Mandated Clients 188 </div> <div mail_default=""> Constructing Workers’ Expectations 188 </div> <div mail_default=""> Structuring a Working Partnership 189 </div> <div mail_default=""> Defining a Motivating Direction 190 </div> <div mail_default=""> Taking Priority Actions 190 </div> <div mail_default=""> Responding to Trauma and Crises 190 </div> <div mail_default=""> Responding to Large-Scale Disasters 192 </div> <div mail_default=""> Responding to the Threat of Suicide 193 </div> <div mail_default=""> Responding to Threats Toward Others 196 </div> <div mail_default=""> Responding to Child Maltreatment 198 </div> <div mail_default=""> Responding to Elder Abuse 200 </div> <div mail_default=""> Responding to Intimate Partner Violence 200 </div> <div mail_default=""> Responding to Survival Needs 201 </div> <div mail_default=""> Responding to Signs of Addiction 201 </div> <div mail_default=""> Looking Forward 202 </div> <div mail_default=""> <br> </div> <div mail_default=""> PART III: ASSESSMENT: THE DISCOVERY PHASE </div> <div mail_default=""> 9. Assessment: Identifying Strengths 204 </div> <div mail_default=""> Infusing a Strengths Perspective 205 </div> <div mail_default=""> What Are Strengths? 205 </div> <div mail_default=""> Why Identify Strengths? 206 </div> <div mail_default=""> Balancing Strengths and Challenges 208 </div> <div mail_default=""> Highlighting Strengths 208 </div> <div mail_default=""> Solution-Focused Dialogue 211 </div> <div mail_default=""> Recognizing Cultural Strengths 215 </div> <div mail_default=""> The Challenge of Activating Cultural Strengths 215 </div> <div mail_default=""> A Closer Look at Cultural Identity 216 </div> <div mail_default=""> The Critical Use of Research About Cultural Groups 217 </div> <div mail_default=""> Ethnic Group Strengths 218 </div> <div mail_default=""> African Americans 218 </div> <div mail_default=""> Non-Hispanic White Americans 220 </div> <div mail_default=""> Latino Americans 221 </div> <div mail_default=""> Asian Americans 223 </div> <div mail_default=""> Native Americans 223 </div> <div mail_default=""> Strengths in Cultural Group Memberships 224 </div> <div mail_default=""> Women 225 </div> <div mail_default=""> Gay, Lesbian, Bisexual, and Transgender Individuals 226 </div> <div mail_default=""> Older Adults 227 </div> <div mail_default=""> Religious Affiliations and Spirituality 228 </div> <div mail_default=""> Persons with Disabilities 229 </div> <div mail_default=""> Clients as Resources for Understanding Cultures 230 </div> <div mail_default=""> Uncovering Strengths in Adversity 230 </div> <div mail_default=""> Surviving Oppression 230 </div> <div mail_default=""> Surviving Violence 232 </div> <div mail_default=""> Surviving Family Disruption 234 </div> <div mail_default=""> Looking Forward 235 </div> <div mail_default=""> <br> </div> <div mail_default=""> 10. Assessment: Assessing Resource Capabilities 236 </div> <div mail_default=""> Exploring Resource Systems Through Assessment 237 </div> <div mail_default=""> Recognizing Environmental Resources 238 </div> <div mail_default=""> Turning Challenging Situations into Resources 238 </div> <div mail_default=""> Collaborating to Search for Resources 239 </div> <div mail_default=""> Adding Viewpoints 240 </div> <div mail_default=""> Assessing Through Observation 241 </div> <div mail_default=""> Organizing Assessment by Using a 5-Point Ecosystems Schema 243 </div> <div mail_default=""> Practice Example: Franklin Courts 245 </div> <div mail_default=""> Ecosystems Assessment Questions 247 </div> <div mail_default=""> Ecosystems Questions: Assessing Structures 247 </div> <div mail_default=""> Ecosystems Questions: Assessing Interactions 250 </div> <div mail_default=""> Ecosystems Questions: Assessing Thinking and Feeling 251 </div> <div mail_default=""> Ecosystems Questions: Assessing Cultural Influences 252 </div> <div mail_default=""> Ecosystems Questions: Assessing Spiritual Dimensions 253 </div> <div mail_default=""> Ecosystems Questions: Assessing Physical Environments 254 </div> <div mail_default=""> Using Assessment Tools 255 </div> <div mail_default=""> Social Histories 256 </div> <div mail_default=""> Genograms 257 </div> <div mail_default=""> Eco-Maps 259 </div> <div mail_default=""> Culturally Sensitive Assessment 259 </div> <div mail_default=""> Social Network Maps 261 </div> <div mail_default=""> Group Assessment 261 </div> <div mail_default=""> Organizational Assessment 262 </div> <div mail_default=""> Neighborhood and Community Assessment 263 </div> <div mail_default=""> Tools as Resources for Empowerment 265 </div> <div mail_default=""> Record-Keeping 266 </div> <div mail_default=""> Recording 266 </div> <div mail_default=""> Types of Recording Formats 267 </div> <div mail_default=""> Ethical and Legal Issues in Record-Keeping 270 </div> <div mail_default=""> Looking Forward 271 </div> <div mail_default=""> <br> </div> <div mail_default=""> 11. Assessment: Framing Solutions 273 </div> <div mail_default=""> Collaborative Planning Processes 274 </div> <div mail_default=""> Client Expertise in Planning 274 </div> <div mail_default=""> Worker Expertise in Planning 275 </div> <div mail_default=""> Issues Affecting Collaborative Planning 275 </div> <div mail_default=""> Planning in Multiperson Systems 277 </div> <div mail_default=""> Goals and Objectives 278 </div> <div mail_default=""> Differentiating Goals and Objectives 278 </div> <div mail_default=""> Considering Goals 279 </div> <div mail_default=""> Translating Goals into Objectives 280 </div> <div mail_default=""> Constructing Action Plans 284 </div> <div mail_default=""> Clarifying Outcome Goals 284 </div> <div mail_default=""> Writing Effective Objectives 288 </div> <div mail_default=""> Prioritizing Objectives 289 </div> <div mail_default=""> Screening Generalist Intervention Strategies 289 </div> <div mail_default=""> Choosing Effective Strategies 293 </div> <div mail_default=""> Delineating Tasks and Responsibilities 295 </div> <div mail_default=""> Setting Reviews and Evaluations 296 </div> <div mail_default=""> Contracting 296 </div> <div mail_default=""> Looking Forward 298 </div> <div mail_default=""> <br> </div> <div mail_default=""> PART IV: INTERVENTION AND EVALUATION: THE DEVELOPMENT PHASE </div> <div mail_default=""> 12. Intervention: Activating Resources 299 </div> <div mail_default=""> Maintaining Progress in Action Plans 301 </div> <div mail_default=""> Implementing Action Plans 302 </div> <div mail_default=""> Enhancing Interactions 303 </div> <div mail_default=""> Sustaining Motivation 306 </div> <div mail_default=""> Developing Power 307 </div> <div mail_default=""> Promoting Leadership 308 </div> <div mail_default=""> Facilitating Choices 308 </div> <div mail_default=""> Shaping Competence 309 </div> <div mail_default=""> Changing Perspectives 310 </div> <div mail_default=""> Offering Feedback 310 </div> <div mail_default=""> Creating New Concepts 311 </div> <div mail_default=""> Using Narrative Strategies 313 </div> <div mail_default=""> Trying Out New Behaviors 315 </div> <div mail_default=""> Managing Resources 318 </div> <div mail_default=""> Linking Clients with Resources 318 </div> <div mail_default=""> Client Advocacy 319 </div> <div mail_default=""> Maximizing Clients’ Rights 321 </div> <div mail_default=""> Fair Hearings and Appeals 321 </div> <div mail_default=""> Educating 322 </div> <div mail_default=""> Teaching 322 </div> <div mail_default=""> Sharing Information 324 </div> <div mail_default=""> Looking Forward 326 </div> <div mail_default=""> <br> </div> <div mail_default=""> 13. Intervention: Creating Alliances 327 </div> <div mail_default=""> Developing Alliances Through Small Groups 328 </div> <div mail_default=""> Groups and Empowerment 330 </div> <div mail_default=""> Mutual Aid in Groups 331 </div> <div mail_default=""> Self-Help Groups 332 </div> <div mail_default=""> Social Action Through Group Work 334 </div> <div mail_default=""> Natural Support Alliances 334 </div> <div mail_default=""> Case Management: Client–Service Alliances 338 </div> <div mail_default=""> Overview of Case Management 338 </div> <div mail_default=""> The Purpose of Case Management 339 </div> <div mail_default=""> Case Management Activities with Clients 340 </div> <div mail_default=""> Case Management Activities Within the Delivery System 342 </div> <div mail_default=""> Case Management as Policy Practice 343 </div> <div mail_default=""> Workers’ Resources for Case Management 344 </div> <div mail_default=""> Case Management in Action: A Practice Example 344 </div> <div mail_default=""> Critical Issues and Ethical Dilemmas in Case Management 345 </div> <div mail_default=""> Organizational Alliances for Service Delivery 349 </div> <div mail_default=""> Participating in Nongovernmental Organizational Alliances 349 </div> <div mail_default=""> Building Interagency Coalitions 350 </div> <div mail_default=""> Working on Teams 350 </div> <div mail_default=""> Leading Effective Meetings 351 </div> <div mail_default=""> Professional Support Networks 352 </div> <div mail_default=""> Alliances Within Organizations 352 </div> <div mail_default=""> Antidotes to Burnout 354 </div> <div mail_default=""> Professional Memberships 356 </div> <div mail_default=""> Alliances Through Technology 357 </div> <div mail_default=""> Looking Forward 358 </div> <div mail_default=""> <br> </div> <div mail_default=""> 14. Intervention: Expanding Opportunities 359 </div> <div mail_default=""> Opportunities: Keys to Empowerment 360 </div> <div mail_default=""> Empowerment and Opportunities 360 </div> <div mail_default=""> Empowerment in Groups and Communities 361 </div> <div mail_default=""> Identifying Resource Shortages 362 </div> <div mail_default=""> Mobilizing Resources 363 </div> <div mail_default=""> Educating the Public 363 </div> <div mail_default=""> Writing Grant Proposals 363 </div> <div mail_default=""> Community Change 365 </div> <div mail_default=""> Generalist Processes for Working with Communities 366 </div> <div mail_default=""> Working with Communities Through Organizing 366 </div> <div mail_default=""> Working with Communities Through Development 367 </div> <div mail_default=""> Social Work as a Political Profession 369 </div> <div mail_default=""> Policy Development 370 </div> <div mail_default=""> Policy Analysis and Change 370 </div> <div mail_default=""> Consumer Participation in Policy Development 371 </div> <div mail_default=""> Social Activism and Social Advocacy 372 </div> <div mail_default=""> A Heritage of Social Reform 373 </div> <div mail_default=""> Promoting Social Action 373 </div> <div mail_default=""> Advocacy Role 373 </div> <div mail_default=""> Legislative Advocacy 375 </div> <div mail_default=""> Looking Forward 378 </div> <div mail_default=""> <br> </div> <div mail_default=""> 15. Evaluation: Recognizing Success 379 </div> <div mail_default=""> Social Work Research and Evaluation 380 </div> <div mail_default=""> Integrating Research and Practice 381 </div> <div mail_default=""> Client Involvement in Research and Evaluation 382 </div> <div mail_default=""> Evidence-Based Practice 382 </div> <div mail_default=""> Steps for Evidence-Based Decision Making 383 </div> <div mail_default=""> Implications for Social Work Practice 385 </div> <div mail_default=""> Ethics in Research 385 </div> <div mail_default=""> Research-Informed Practice 386 </div> <div mail_default=""> The Research Process 386 </div> <div mail_default=""> Research Terminology 387 </div> <div mail_default=""> Client Outcome Evaluation 390 </div> <div mail_default=""> Client Outcome Assessment 391 </div> <div mail_default=""> Using Standardized Instruments in Practice Evaluation 392 </div> <div mail_default=""> Progress Evaluation 393 </div> <div mail_default=""> Monitoring and Evaluating Action Plans 393 </div> <div mail_default=""> Goal Attainment Scaling 394 </div> <div mail_default=""> Single-System Designs 395 </div> <div mail_default=""> Elements of Single-System Designs 396 </div> <div mail_default=""> Types of Single-System Designs 396 </div> <div mail_default=""> Limitations of Single-System Designs 402 </div> <div mail_default=""> Program Evaluation 402 </div> <div mail_default=""> Program Evaluation Design 403 </div> <div mail_default=""> Consumer Satisfaction Surveys 404 </div> <div mail_default=""> Empowerment Evaluation 406 </div> <div mail_default=""> Looking Forward 407 </div> <div mail_default=""> <br> </div> <div mail_default=""> 16. Intervention: Integrating Gains 408 </div> <div mail_default=""> Social Work Endings 409 </div> <div mail_default=""> Completing Contracts 410 </div> <div mail_default=""> Preparing for Resolution 411 </div> <div mail_default=""> Discussing Readiness 412 </div> <div mail_default=""> Evaluating 412 </div> <div mail_default=""> Sharing Feelings 413 </div> <div mail_default=""> Generalizing Outcomes 414 </div> <div mail_default=""> Celebrations and Ritualized Endings 415 </div> <div mail_default=""> Looking to the Future 416 </div> <div mail_default=""> Following Up 416 </div> <div mail_default=""> Responding to Clients’ Discontinuation of Services 417 </div> <div mail_default=""> Closing with Referral 419 </div> <div mail_default=""> Acknowledging Limited Resources 419 </div> <div mail_default=""> Implementing Legal Mandates 421 </div> <div mail_default=""> Making Referrals 421 </div> <div mail_default=""> When Clients Die 423 </div> <div mail_default=""> Grief 423 </div> <div mail_default=""> End-of-Life Care 424 </div> <div mail_default=""> Grieving the Death of a Client 424 </div> <div mail_default=""> Resolving Relationships with Larger Systems 425 </div> <div mail_default=""> Small Group Endings 426 </div> <div mail_default=""> Resolving Intermember Relationships 428 </div> <div mail_default=""> Endings with Organizations and Communities 429 </div> <div mail_default=""> Endings Are Beginnings 431 </div> <div mail_default=""> Epilogue 432 </div> <div mail_default=""> <br> </div> <div mail_default=""> References 434 </div> <div mail_default=""> Glossary 000 </div> <div mail_default=""> Name Index 000 </div> <div mail_default=""> Subject Index 000 </div> <div></div> <div style="WIDOWS: 1; TEXT-TRANSFORM: none; TEXT-INDENT: 0px; LETTER-SPACING: normal; FONT: small arial, sans-serif; WHITE-SPACE: normal; COLOR: rgb(34,34,34); WORD-SPACING: 0px; -webkit-text-stroke-width: 0px"> <div mail_signature=""> <div dir="ltr"> <br> </div> </div> </div>