The Covid-19 Response in New York City

Section I: In the beginning<br>1. Standing up the emergency response in the epicenter of the epicenter<br>Colleen Smith, Suzanne (Suzi) Bentley, Geoff Jara-Almonte, Veronica Delgado, Phillip Fairweather, Cathy Lind, Ram Parekh, Stuart Kessler and Laura Iavicoli<br>2. The history of NYC Health þ Hospitals<br>P.J. Rosenstock, Machelle Allen and Nate Link<br>Section II: The pivotal moment<br>3. Emergency Departments spring into action<br>Jeremy Sperling, Adrienne Birnbaum and Rajneesh Gulati<br>4. The crisis shifted to the intensive care units<br>Alfredo Astua, Leon Boudourakis, Marialeah Cervantes, Matthew Langston, Vikramjit Mukherjee, Vito Stasolla and Amit Uppal<br>Section III: A system surge plan put into place<br>5. Bringing key players together, standing up incident command, and communicating with everyone<br>Matt Siegler, Christine Flaherty, Ana Marengo, Menji Indar, Manuel Saez, Priya Dhagat, Christopher Montgomery and Eric Wei<br>6. The iterations of patient movement throughout the surge: Load-balancing demand through interfacility transfers<br>Katelyn B. Prieskorn, R. James Salway and David M. Silvestri<br>7. Supply chain and PPE, the wave 1 dilemma<br>Priya Dhagat, Syra Madad, Danielle DiBari, Mary Fornek and Keith Tallbe<br>8. Staffing for pandemic surges in the NYC safety-net health system<br>Milana Zaurova, Wilbur Yen, Annika Ginsberg, Donna Boyle Schwartz, Jeannith Michelin and Natalia Cineas<br>9. Fatality management during the worst crisis of our lifetime<br>Jory Guttsman, Madeline Tavarez, William Fasbender and Stuart Rosenhaus<br>10. Fine tuning the surge (and flex) plan<br>Janice A. Halloran, Karen L. Mattera, Robert Faillace and Sheldon Teperman<br>Section IV: The technical side of the response<br>11. Situational awareness, going from flying blind to eyes on it all: DnA (Data and Analytics)<br>Angelie E. Oberoi, Bharti Sharma, Andrew M. Vegoda and Alexander G. Izaguirre<br>12. IT-coordinating the technology infrastructure of the system<br>Michael Bouton, Gabriel Cohen and Kim Mendez<br>13. Donations were a full-time job<br>Kwame Sheehy, Linh Dang and Freda Wang<br>Section V: Nuances of a massive health system<br>14. The correctional health response to COVID-19<br>Patsy Yang, Nancy Arias, Carlos Castellanos, Maria Creta, Ross MacDonald, Zachary Rosner and Bipin Subedi<br>15. Alternate care sites including hoteling, a new path in a massive surge response<br>Leon Boudourakis, Amanda K. Johnson, Nicole JordaneMartin, Floyd R. Long, Jr. Khoi Luong, Matilde Roman and Colleen Vessell<br>16. Behavioral health and COVID-19<br>Vladimir Gasca, Rebecca Linn-Walton, Emily Carter and Charles Barron<br>17. External affairs: Managing communications with regulators and stakeholders<br>Hillary Jalon, Deborah Brown, Andrea Cohen, Linda Dehart, Brenda Schultz and John Ulberg<br>Section VI: A light at the end of the tunnel<br>18. Testing and tracing in the &ldquo;world&rsquo;s capital&rdquo;<br>Kym Neck, Alex Dobranic, Chris Keeley, Sarah Joseph Kurien, Kathleen Blaney, Andrew Wallach, Amanda Johnson, Steffen Foerster and Ted Long<br>19. Vaccines and outpatient therapeutics: The race against the variants and the road to normalcy<br>Andrew B. Wallach and Lee Fiebert<br>20. Wellness and Helping Healers Heal during the biggest crisis of our lifetime<br>Jeremy Segall, Omar Fattal and Suzanne (Suzi) Bentley<br>Section VII: Conclusion<br>21. The future of public healthcare delivery systems in the United States in the post-COVID era<br>Mitchell Katz