Part I. Introduction and Concepts: 1. Introduction Sonia Johnson and Justin Needle; 2. The development of crisis resolution and home treatment teams Sonia Johnson and Graham Thornicroft; 3. The crisis resolution team model - recent developments and dissemination Gyles Glover and Sonia Johnson; Part II. The Evidence: 4. The classic home treatment studies Sonia Johnson and Graham Thornicroft; 5. Recent research on crisis resolution teams - findings and limitations Sonia Johnson and Jonathan P. Bindman; Part III. Current Practice: 6. Crisis resolution teams - rationale and core model Sonia Johnson and Justin Needle; 7. The crisis resolution team within the community service system Jonathan P. Bindman; 8. Assessment of crises John Hoult and Mary-Anne Cotton; 9. Assessment and management of risk Neil Brimblecombe; 10. Symptom management John Hoult and Fiona Nolan; 11. Practical psychosocial interventions Jonathan P. Bindman and Martin Flowers; 12. Working with families and social networks Christopher Bridgett and Harm Gijsman; 13. Strategies for promoting engagement and treatment adherence Mary Jane Tacchi and Jan Scott; 14. Mixed blessings - service user experience of crisis teams Alison Faulkner and Helen Blackwell; 15. Early discharge and joint working between crisis teams and hospital services Fiona Nolan and Sylvia Tang; 16. Working with repeat CRT service users Martin Flowers and Jonathan P. Bindman; 17. Responding to diversity in home treatment Danny Antebi, Waquas Waheed, Sonia Johnson and Lisa Marrett; 18. Coercion and compulsion in crisis resolution teams Jonathan P. Bindman; Part IV. Variations and Enhancements: 19. Integration of the crisis resolution function within community mental health teams Alan Rosen, Paul Clenaghan, Feleena Emerton and Simon Richards; 20. Home treatment and 'hospitality' within a comprehensive community mental health centre Roberto Mezzina and Sonia Johnson; 21. Crisis resolution teams and older people Ciaran Regan and Claudia Cooper; 22. Integrating day treatment and crisis resolution teams Mary Jane Tacchi; 23. Integrating crisis residential and crisis resolution teams Brynmor Lloyd-Evans, Sonia Johnson and Helen Gilburt; Part V. Developing a Local Service: 24. Planning and implementing a local service Martin Flowers and John Hoult; 25. Recruiting, training and retaining an effective crisis team Steve Ramsey and Warren Shaw; 26. Operational management of crisis resolution teams Stephen Niemiec.