PART ONE: BUSINESS IN A CHANGING WORLD <br> 1 The Dynamics of Business and Economics <br> 2 Business Ethics and Social Responsibility<br> Appendix: The Legal and Regulatory Environment <br> 3 Business In a Borderless World <br><br>PART TWO: STARTING AND GROWING A BUSINESS<br> 4 Options for Organizing Business <br> 5 Small Business, Entrepreneurship, and Franchising <br><br>PART THREE: MANAGING FOR QUALITY AND COMPETITIVENESS <br> 6 The Nature of Management <br> 7 Organization, Teamwork, and Communication <br> 8 Managing Operations and Supply Chains <br><br>PART FOUR: CREATING THE HUMAN RESOURCE ADVANTAGE <br> 9 Motivating the Workforce <br> 10 Managing Human Resources <br><br>PART FIVE: MARKETING DEVELOPING RELATIONSHIPS <br> 11 Customer-Driven Marketing <br> 12 Dimensions of Marketing Strategy <br> 13 Digital Marketing and Social Media <br><br>PART SIX: FINANCING THE ENTERPRISE <br> 14 Accounting and Financial Statements <br> 15 Money and the Financial System <br> 16 Financial Management and Securities Markets <br><br><br>